TCS unveils business unit to accelerate AI-Native GCC transformation
Global capability centers are evolving toward models in which artificial intelligence is no longer a supporting technology but the foundation of operations.
With this approach, Tata Consultancy Services (TCS) introduced a new business unit to accelerate the transformation of these centers into AI-native models.
The growth of Global Capability Centres (GCCs) is driving a transformation in how companies organize their technology and innovation capabilities, with increasing adoption of architectures designed from the outset to operate with AI.
In this context, Tata Consultancy Services (TCS) announced the launch of its Global Value & Innovation Centres (GVIC) Business Unit, designed to help organizations build AI-native Global Capability Centres and transform existing ones into models focused on innovation and value creation.
The new business unit aims to support organizations in designing and evolving capability centers where artificial intelligence is embedded in the technological and operational architecture from the outset.
Expansion of the GCC market.
The announcement comes amid continued expansion of the GCC market. According to figures shared by TCS, the global Global Capability Centres ecosystem exceeded US$600 billion in value during 2025, with more than 6,350 centers in operation, and could reach between US$850 billion and US$900 billion by 2030.
Within this trend, nearshore centers represent the fastest-growing segment. Latin America holds an important position in this evolution, and the region’s information technology market is projected to reach US$54 billion in 2026.
For TCS, the region plays a strategic role. Mexico, Brazil, Colombia and Chile are home to part of its regional operations and have established themselves as key markets for digital talent development, technology innovation and AI-driven business transformation.
New leadership.
The company appointed Soumen Roy as Head of TCS GVIC. The executive brings three decades of international experience and most recently served as Country Head of TCS Canada. He will report directly to the company’s Global CEO, K. Krithivasan.
AI-native centers.
TCS’s proposed model envisions artificial intelligence no longer being added as an additional layer, but instead becoming the core of these centers’ design. This includes data infrastructure, AI-ready cloud architectures, responsible AI frameworks and talent development strategies aimed at accelerating business value creation.
”With TCS GVIC, we are bringing together TCS’s extensive GCC lifecycle experience with our strengths in AI, engineering, talent and operations to build high-impact, future-ready global capability centers that deliver sustained business value for our clients,” said K. Krithivasan.
In practice, the creation of specialized business units for developing Global Capability Centres reflects the evolution of these models into platforms where artificial intelligence becomes a foundational component of operations and business innovation.
TCS said it currently supports more than 150 companies across different stages of the GCC lifecycle, helping them build and evolve centers focused on innovation, governance and business growth.
|
|
